hH
harpin H
1 reviews | Active since Feb 2017
24 Oct 2024, 21:21
Top Service from Oneplan Health Insurance
I have been with Oneplan since 2014. Over this time I have used them for the odd doctor's visit etc. This year has been a bad year for me with two different accidents resulting in firstly a broken pelvis and a few months later a broken ankle as well as heel. Each time they have paid my hospital bill, and I am so grateful to them. My heel operation is now taking place on Monday and have just had the authorisation. If you are looking for a company that cares about your health then I strongly recommend Oneplan. I will never change!
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Oneplan Insurance's replyOfficial
25 Oct 2024, 08:14Hi Justine,
Thank you for sharing your service experience with us. We are so sorry to hear about the events that have occurred. An incident like this is always an unpleasant experience and pleased to hear that, besides the current situation, the team was able to assist professionally and with compassion. Our clients are our number one priority, we aim to provide them with the best service possible, and we are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill,
Our love and well wishes are with you.
We are glad to have been with you for the past 10 years and look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We are so sorry to hear about the events that have occurred. An incident like this is always an unpleasant experience and pleased to hear that, besides the current situation, the team was able to assist professionally and with compassion. Our clients are our number one priority, we aim to provide them with the best service possible, and we are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill,
Our love and well wishes are with you.
We are glad to have been with you for the past 10 years and look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply25 Oct 2024, 08:14
Official
Hi Justine,
Thank you for sharing your service experience with us. We are so sorry to hear about the events that have occurred. An incident like this is always an unpleasant experience and pleased to hear that, besides the current situation, the team was able to assist professionally and with compassion. Our clients are our number one priority, we aim to provide them with the best service possible, and we are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill,
Our love and well wishes are with you.
We are glad to have been with you for the past 10 years and look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We are so sorry to hear about the events that have occurred. An incident like this is always an unpleasant experience and pleased to hear that, besides the current situation, the team was able to assist professionally and with compassion. Our clients are our number one priority, we aim to provide them with the best service possible, and we are so excited to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when you are ill,
Our love and well wishes are with you.
We are glad to have been with you for the past 10 years and look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan