CJ
CHRISLINE J
1 reviews | Active since Oct 2015
25 May 2023, 12:26
Today I had to cancel my 2 x policies for my fur babies due to financial constraints
Today I had to cancel my 2 x policies for my fur babies due to financial constraints. I had barely sent the email when I received a call from Melvyn Petersen. Melvyn, thank you for your prompt and efficient service. Your excellent telephone manner is awsome. I will be back to continue enjoying the super awsome service of One Plan Pet insurance. One Plan Pet insurance goes highly recommended.
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Oneplan Insurance's replyOfficial
25 May 2023, 14:37Hi Chrisline,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Melvyn is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you.
We're sad to see you go, but we do hope to have you a part of the Oneplan family again.
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Melvyn is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you.
We're sad to see you go, but we do hope to have you a part of the Oneplan family again.
Thank you for being part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply25 May 2023, 14:37
Official
Hi Chrisline,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Melvyn is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you.
We're sad to see you go, but we do hope to have you a part of the Oneplan family again.
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Melvyn is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you.
We're sad to see you go, but we do hope to have you a part of the Oneplan family again.
Thank you for being part of the Oneplan Family.
Kind Regards,
Oneplan