LP
Lindie P

1 reviews | Active since Jan 2013

07 Dec 2020, 12:29

Thumbs up to OnePet !

Since taking out the policy in 2018, with some issues and difficulties, OnePet (client services, website, app) has been improving all the time. Easy to use, speedy and good replies to e-mails, fast payouts (should one not use the OneCard). I do recommend them to any pet owner.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply07 Dec 2020, 13:22
Official
Hi Lindie,

Thank you for the wonderful compliment. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. Thank you for sharing your service experience with us and for complimenting the team. 
Our fur-family is important to us and we hope to provide them with the best service possible. We love having your fur-babies Bunny, Charlie,  Fiena and Bella part of the Oneplan family. We look forward to keeping you impressed for years to come.
 
Thank you for choosing Oneplan for your insurance needs. 
 
Kind Regards,
Oneplan