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Bernice B
1 reviews | Active since Jul 2023
22 Mar 2024, 08:00
This morning I was in a flat spin as I have lost my card and my husband have received a new card in December as his expired
This morning I was in a flat spin as I have lost my card and my husband have received a new card in December as his expired. Anyway, the card was not registered and my kids need to go to the dr today. Mapaseka Dinake was so quick to assist me in registering the card plus load the funds for me in minutes. Thanks gor your great and friendly service. Keep uo the good job.
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Replies (1)Oneplan Insurance's replyOfficial
22 Mar 2024, 09:07Hi Bernice,
Your feedback is valued, and we sincerely appreciate you taking the time to rate the service you received today. Providing exceptional customer service is important to us, and we're delighted to hear that Mapaseka's service exceeded your expectations.
Thank you for being part of the Oneplan family and we wish your babies are speedy and full recovery.
Regards,
Oneplan
Your feedback is valued, and we sincerely appreciate you taking the time to rate the service you received today. Providing exceptional customer service is important to us, and we're delighted to hear that Mapaseka's service exceeded your expectations.
Thank you for being part of the Oneplan family and we wish your babies are speedy and full recovery.
Regards,
Oneplan
Oneplan Insurance's reply22 Mar 2024, 09:07
Official
Hi Bernice,
Your feedback is valued, and we sincerely appreciate you taking the time to rate the service you received today. Providing exceptional customer service is important to us, and we're delighted to hear that Mapaseka's service exceeded your expectations.
Thank you for being part of the Oneplan family and we wish your babies are speedy and full recovery.
Regards,
Oneplan
Your feedback is valued, and we sincerely appreciate you taking the time to rate the service you received today. Providing exceptional customer service is important to us, and we're delighted to hear that Mapaseka's service exceeded your expectations.
Thank you for being part of the Oneplan family and we wish your babies are speedy and full recovery.
Regards,
Oneplan
