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Neo N
1 reviews | Active since Jan 2026
01 Jan 2026, 12:31
They’re always helpful, have easy processes and friendly customer care agents
They’re always helpful, have easy processes and friendly customer care agents. Their WhatsApp chatline has been nothing but the best, it just makes life super efficient, and helps with handling issues immediately. I love the fact that help is there whenever needed, even today (New Year’s Day), lovely, just amazing - thank you to Eugene who availed himself today to help me with my query. The team is amazing and gets the job done. 🙏
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Oneplan Insurance's replyOfficial
01 Jan 2026, 19:51Hi Neo,
Thank you for your wonderful feedback. We’re delighted to hear that you consistently find our processes easy, our customer care friendly, and our WhatsApp chatline efficient and reliable. Knowing that you were able to receive assistance truly reflects the dedication of our team.
Thank you for your wonderful feedback. We’re delighted to hear that you consistently find our processes easy, our customer care friendly, and our WhatsApp chatline efficient and reliable. Knowing that you were able to receive assistance truly reflects the dedication of our team.
We especially appreciate you recognising Eugene for assisting you with your query. Your kind words about the team mean a great deal to us, and we’re grateful for the trust you place in Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply01 Jan 2026, 19:51
Official
Hi Neo,
Thank you for your wonderful feedback. We’re delighted to hear that you consistently find our processes easy, our customer care friendly, and our WhatsApp chatline efficient and reliable. Knowing that you were able to receive assistance truly reflects the dedication of our team.
Thank you for your wonderful feedback. We’re delighted to hear that you consistently find our processes easy, our customer care friendly, and our WhatsApp chatline efficient and reliable. Knowing that you were able to receive assistance truly reflects the dedication of our team.
We especially appreciate you recognising Eugene for assisting you with your query. Your kind words about the team mean a great deal to us, and we’re grateful for the trust you place in Oneplan.
Kind regards,
Oneplan.