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Yolandy G
1 reviews | Active since Jul 2017
28 Sept 2021, 20:25
They quickly amended...
They quickly amended my policy and solved my problem very quickly
Helpful (0)
Replies (5)0
Replies (5)
Oneplan Insurance's replyOfficial
28 Sept 2021, 20:48Hi Yolandy,
Thank you for the positive feedback. We are pleased to hear that the team was able to assist you in a wonderful manner and that your query has been resolved. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for the positive feedback. We are pleased to hear that the team was able to assist you in a wonderful manner and that your query has been resolved. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply28 Sept 2021, 20:48
Official
Hi Yolandy,
Thank you for the positive feedback. We are pleased to hear that the team was able to assist you in a wonderful manner and that your query has been resolved. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for the positive feedback. We are pleased to hear that the team was able to assist you in a wonderful manner and that your query has been resolved. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard. We look forward to keeping you impressed for the years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
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Yolandy G's updateReviewer Update
29 Sept 2021, 09:21Make the 5 stars a one star, still no acees on my oneplan app, doesn't reconize my number. Considering to cancel my policy
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Yolandy G's update29 Sept 2021, 09:21
Reviewer Update
Make the 5 stars a one star, still no acees on my oneplan app, doesn't reconize my number. Considering to cancel my policy
Oneplan Insurance's replyOfficial
29 Sept 2021, 10:24Hi Yolandy,
We apologize for the inconvenience, kindly note you have to use your policy number to login on the Oneplan App.
One of our consultants will be in contact with you to assist you further.
Kind Regards,
Oneplan
We apologize for the inconvenience, kindly note you have to use your policy number to login on the Oneplan App.
One of our consultants will be in contact with you to assist you further.
Kind Regards,
Oneplan
Oneplan Insurance's reply29 Sept 2021, 10:24
Official
Hi Yolandy,
We apologize for the inconvenience, kindly note you have to use your policy number to login on the Oneplan App.
One of our consultants will be in contact with you to assist you further.
Kind Regards,
Oneplan
We apologize for the inconvenience, kindly note you have to use your policy number to login on the Oneplan App.
One of our consultants will be in contact with you to assist you further.
Kind Regards,
Oneplan
YG
Yolandy G's updateReviewer Update
03 Oct 2021, 09:46And again app is not working everytime having a problem with Oneplan, please cancel my policy with you immeaditly with immeadiate effect. Thank U for your time, but I would rather choice another pet insurance. I am no longer intrested in any of your products. Dont try and phone me, just cancel my policy
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Yolandy G's update03 Oct 2021, 09:46
Reviewer Update
And again app is not working everytime having a problem with Oneplan, please cancel my policy with you immeaditly with immeadiate effect. Thank U for your time, but I would rather choice another pet insurance. I am no longer intrested in any of your products. Dont try and phone me, just cancel my policy
Oneplan Insurance's replyOfficial
03 Oct 2021, 12:12Hi Yolandy,
Thank you for taking the time to bring this to our attention, one of our consultants will be in contact with you.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention, one of our consultants will be in contact with you.
Kind Regards,
Oneplan
Oneplan Insurance's reply03 Oct 2021, 12:12
Official
Hi Yolandy,
Thank you for taking the time to bring this to our attention, one of our consultants will be in contact with you.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention, one of our consultants will be in contact with you.
Kind Regards,
Oneplan