VK
Vuyani K

1 reviews | Active since Jan 2015

31 Aug 2015, 16:59

They keep taking money out of my bank

I once used their services, that was more than 2 years ago and cancelled the policy. I just noticed that they are still deducting money for a service that i dont use.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply01 Sept 2015, 09:23
Official
Hello Blaquemind,

As per telephonic conversation, we have been trying to recover funds linked to an outstanding general practitioner visit from September 2013.

You have mentioned that the funds was debited and we will now closed off this matter.

We will also be in touch with you later today to completed your new application for cover and we look forward to having you aboard once again.

Kind Regards
Ronald Govender
Oneplan Customer Care