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Paula H
1 reviews | Active since Mar 2025
22 Dec 2025, 12:31
They gave fast service and assistance when needed
They gave fast service and assistance when needed. They helped me really quickly. They did not entirely explain all the details of the plans for example like the waiting periods, but when I talked to them on watsapp they cleared it up.
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Oneplan Insurance's replyOfficial
22 Dec 2025, 12:33Hi Paula,
Thank you for sharing your feedback with us. We’re pleased to hear that you received fast assistance when you needed it and that our team was able to help you quickly. We also appreciate your honest input regarding the explanation of plan details, such as waiting periods, and we’re glad this was clarified for you via WhatsApp. Your feedback is valuable to us as we continue to improve our communication and service.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re pleased to hear that you received fast assistance when you needed it and that our team was able to help you quickly. We also appreciate your honest input regarding the explanation of plan details, such as waiting periods, and we’re glad this was clarified for you via WhatsApp. Your feedback is valuable to us as we continue to improve our communication and service.
Kind regards,
Oneplan.
Oneplan Insurance's reply22 Dec 2025, 12:33
Official
Hi Paula,
Thank you for sharing your feedback with us. We’re pleased to hear that you received fast assistance when you needed it and that our team was able to help you quickly. We also appreciate your honest input regarding the explanation of plan details, such as waiting periods, and we’re glad this was clarified for you via WhatsApp. Your feedback is valuable to us as we continue to improve our communication and service.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re pleased to hear that you received fast assistance when you needed it and that our team was able to help you quickly. We also appreciate your honest input regarding the explanation of plan details, such as waiting periods, and we’re glad this was clarified for you via WhatsApp. Your feedback is valuable to us as we continue to improve our communication and service.
Kind regards,
Oneplan.