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Yoli

1 reviews | Active since Jun 2023

13 Jun 2023, 10:07

They are efficient, ...

They are efficient, but the cover they offer is as good as not having a pet plan

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply13 Jun 2023, 12:52
Official
Good day Yoli,

Thank you for taking the time to bring this to our attention. 
 
We sincerely apologize about the way you feel and for any inconvenience which has been caused 

Kindly note that we have 4 different plan types for our Pet product, which include the Accident plan, Hospital plan, Classic plan, and Super plan. Our pet plans are specially designed to cater to our client’s individual needs. 

The Classic and Super Plans offer comprehensive cover for day-to-day benefits as well as in-hospital benefits and funds are loaded onto the Onecard for the day-to-day benefits. Your fur-baby will receive cover based on the plan type that he/she is covered on and depending on the plan you have chosen, the specified cover limits and features would apply.

Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
       
Kind Regards,
Oneplan