GM
Gugu M
1 reviews | Active since Feb 2025
22 Apr 2025, 10:13
They are challenging...
They are challenging, when submitting an invoice, I received a duplicate response asking for one and the same thing already submitted 🤦🏽♀️🤦🏽♀️
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Replies (1)
Oneplan Insurance's replyOfficial
22 Apr 2025, 10:24Hi Gugu,
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience caused by the duplicate request during your invoice submission. We understand how frustrating that can be and are working to improve our processes to prevent this from happening in the future.
Your feedback is truly appreciated, and if there's anything further we can assist you with, please don't hesitate to reach out.
Kind regards
Oneplan.
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience caused by the duplicate request during your invoice submission. We understand how frustrating that can be and are working to improve our processes to prevent this from happening in the future.
Your feedback is truly appreciated, and if there's anything further we can assist you with, please don't hesitate to reach out.
Kind regards
Oneplan.
Oneplan Insurance's reply22 Apr 2025, 10:24
Official
Hi Gugu,
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience caused by the duplicate request during your invoice submission. We understand how frustrating that can be and are working to improve our processes to prevent this from happening in the future.
Your feedback is truly appreciated, and if there's anything further we can assist you with, please don't hesitate to reach out.
Kind regards
Oneplan.
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience caused by the duplicate request during your invoice submission. We understand how frustrating that can be and are working to improve our processes to prevent this from happening in the future.
Your feedback is truly appreciated, and if there's anything further we can assist you with, please don't hesitate to reach out.
Kind regards
Oneplan.