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Nicola N
1 reviews | Active since Mar 2026
17 Mar 2026, 08:47
They are always so willing to sort any queries out for you with so much support
They are always so willing to sort any queries out for you with so much support. Most recently I was helped by Palesa Kgatle and what a lovely and speedy experience! Whenever I have an issue with a claim, their customer service team has always sorted it out. Thank you for not letting me chat to a robot or wait in an insanely long online cur, just quick and easy on Whatsapp!
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Replies (1)
Oneplan Insurance's replyOfficial
17 Mar 2026, 08:51Hi Nicola,
Thank you so much for sharing your experience with us! We’re truly delighted to hear that our team continues to support you with patience, care, and efficiency whenever you have a query. Providing quick, friendly, and reliable assistance is exactly what we aim for.
Thank you so much for sharing your experience with us! We’re truly delighted to hear that our team continues to support you with patience, care, and efficiency whenever you have a query. Providing quick, friendly, and reliable assistance is exactly what we aim for.
We’re thrilled that your most recent interaction with Palesa was such a lovely and speedy experience. Her dedication to helping our clients shines through in everything she does, and your kind words will mean so much to her.
We also appreciate your feedback about our WhatsApp service. It’s wonderful to know that the convenience has made your experience smoother and easier.
Thank you for choosing Oneplan and for trusting us to take care of you and your family.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply17 Mar 2026, 08:51
Official
Hi Nicola,
Thank you so much for sharing your experience with us! We’re truly delighted to hear that our team continues to support you with patience, care, and efficiency whenever you have a query. Providing quick, friendly, and reliable assistance is exactly what we aim for.
Thank you so much for sharing your experience with us! We’re truly delighted to hear that our team continues to support you with patience, care, and efficiency whenever you have a query. Providing quick, friendly, and reliable assistance is exactly what we aim for.
We’re thrilled that your most recent interaction with Palesa was such a lovely and speedy experience. Her dedication to helping our clients shines through in everything she does, and your kind words will mean so much to her.
We also appreciate your feedback about our WhatsApp service. It’s wonderful to know that the convenience has made your experience smoother and easier.
Thank you for choosing Oneplan and for trusting us to take care of you and your family.
Kind regards,
Oneplan.
Kind regards,
Oneplan.