R
Rensche
1 reviews | Active since May 2024
13 Aug 2024, 14:37
They are a good medi...
They are a good medical aid but the call center can be a bit annoying
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Replies (1)
Oneplan Insurance's replyOfficial
13 Aug 2024, 16:52Hi Renche,
Thank you for sharing your service experience with us and choosing Oneplan Health Insurance for your needs. Our clients are important to us, and we aim to provide them with the best service possible.
We sincerely apologize for any issues you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp at *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
We hope that you have a pleasant experience going forward. If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and choosing Oneplan Health Insurance for your needs. Our clients are important to us, and we aim to provide them with the best service possible.
We sincerely apologize for any issues you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp at *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
We hope that you have a pleasant experience going forward. If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Aug 2024, 16:52
Official
Hi Renche,
Thank you for sharing your service experience with us and choosing Oneplan Health Insurance for your needs. Our clients are important to us, and we aim to provide them with the best service possible.
We sincerely apologize for any issues you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp at *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
We hope that you have a pleasant experience going forward. If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and choosing Oneplan Health Insurance for your needs. Our clients are important to us, and we aim to provide them with the best service possible.
We sincerely apologize for any issues you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp at *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
We hope that you have a pleasant experience going forward. If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan