ZS
Zamajobe S

1 reviews | Active since Jan 2021

26 Apr 2025, 11:35

Theres too much logi...

Theres too much logistics going into sending proofs and invoices

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Apr 2025, 11:55
Official
Hi Zamajobe,

Thank you for sharing your honest review with us.

We apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client. 

Kindly note that we understand that the process of submitting proofs and invoices can feel cumbersome at times, and we appreciate you sharing your experience. 

Please know that we are continuously working to streamline our processes to make them as efficient and user-friendly as possible.

Should you need any assistance with your submissions, our team is here to help.

Kind regards
Oneplan.