There was initially some confusion about my premium, so I contacted One Plan and was assisted by Rutendo who was very kind, efficient and knowledgeable, and therefore a pleasure to deal with (especially compared to other companies like Clientele, which

There was initially some confusion about my premium, so I contacted One Plan and was assisted by Rutendo who was very kind, efficient and knowledgeable, and therefore a pleasure to deal with (especially compared to other companies like Clientele, which is a nightmare when it comes to service). He thoroughly investigated the matter and managed to resolve it, and then followed this up to ensure that I had received my policy document and that I was happy with it. I would therefore definitely recommend them to other pet owners seeking insurance.