NH
Nicola H
1 reviews | Active since Jul 2018
28 Jan 2025, 10:50
There are still people that listen out there
My claim in respect of pet insurance was denied and I reached out and got Tyerel Davathulu who was absolutely amazing. He listen to my story, took it to his superiors and they reviewed it and the claim was sorted out. That is what I call customer service
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Oneplan Insurance's replyOfficial
28 Jan 2025, 11:13Hi Nicola,
Thank you for sharing such a great review! We’re thrilled to hear that Tyerel went above and beyond to ensure your claim was reviewed and resolved. That’s the kind of customer service we strive for, and we’re so happy to have had the chance to assist you!
We look forward to more fruitful years with you!
Kind regards,
Oneplan.
Thank you for sharing such a great review! We’re thrilled to hear that Tyerel went above and beyond to ensure your claim was reviewed and resolved. That’s the kind of customer service we strive for, and we’re so happy to have had the chance to assist you!
We look forward to more fruitful years with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Jan 2025, 11:13
Official
Hi Nicola,
Thank you for sharing such a great review! We’re thrilled to hear that Tyerel went above and beyond to ensure your claim was reviewed and resolved. That’s the kind of customer service we strive for, and we’re so happy to have had the chance to assist you!
We look forward to more fruitful years with you!
Kind regards,
Oneplan.
Thank you for sharing such a great review! We’re thrilled to hear that Tyerel went above and beyond to ensure your claim was reviewed and resolved. That’s the kind of customer service we strive for, and we’re so happy to have had the chance to assist you!
We look forward to more fruitful years with you!
Kind regards,
Oneplan.