SA
Sharon A

1 reviews | Active since May 2025

09 May 2025, 12:27

Thembukazi who assisted me with the app and how to claim had so much patients

Thembukazi who assisted me with the app and how to claim had so much patients. I am a pensioner and to say I was confused is an understatement. She patiently explained the process and I can happily say I now understand and I look forward to being part of the Oneplan family. Thank you 😊

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 May 2025, 12:32
Official
Hi Sharon, 

Thank you for your lovely message. We're so pleased to hear that Thembukazi was able to assist you with such patience and care. Joining a new system can be overwhelming, especially with technology, and we're truly grateful that you gave us the opportunity to guide you through it. 

Welcome to the Oneplan family — we’re honored to have you with us and are here to support you every step of the way. 

Kind regards, 
Oneplan.