AT
Amy T

1 reviews | Active since Feb 2020

16 Apr 2025, 11:48

Thembakazi Mbalane was very quick to help me when I had made a mistake with my claims and it was resolved in seconds

Thembakazi Mbalane was very quick to help me when I had made a mistake with my claims and it was resolved in seconds. Fantastic service. Very friendly and speedy!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Apr 2025, 11:51
Official
Hi Amy, 

Thank you for the wonderful feedback! We're delighted to hear that Thembakazi was able to assist you so quickly and resolve the issue with your claims in no time. Her friendliness and efficiency truly reflect the level of service we strive for at Oneplan. We’ll be sure to pass on your kind words—she’ll be thrilled to know she made such a great impression! 

Thank you for being part of the Oneplan family! 

Kind regards, 
Oneplan.