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Charnelle Charnelle.bell

1 reviews | Active since Apr 2025

08 Apr 2025, 11:57

Thembakazi Mbalane was so helpful today

Thembakazi Mbalane was so helpful today. I wasn't excited about an admin process of adding a dependant. Thembakazi made it so easy and in minutes an extra dependant was added. The service was great and Thembakazi was polite and very helpful. Thank you Thembakazi !

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Apr 2025, 12:02
Official
Hi Charnelle, 

Thank you so much for your wonderful feedback! We're thrilled to hear that Thembakazi made the process of adding a dependant smooth and stress-free for you. Admin tasks aren't always fun, but we're so glad she turned it into a positive experience with her helpful and polite service. We'll be sure to pass along your kind words to her! 

We look forward to a long and fruitful relationship with you! 

Kind regards, 
Oneplan.