II
Irene I
1 reviews | Active since Nov 2024
22 Nov 2024, 16:40
Thembakazi Mbalane w...
Thembakazi Mbalane who assisted on the call now was very thorough in her explanation and really knows her products and made me understand everything better However, I'm not happy as the consultant who signed me on with this plan failed to explain the process
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Oneplan Insurance's replyOfficial
22 Nov 2024, 18:49Hi Irene,
Thank you for sharing your service experience with us.
Thank you for sharing your service experience with us.
We apologize for the previous experience you had, and we appreciate the opportunity granted to restore the experience. Our clients are important to us and we are pleased to hear that despite the circumstances Thembakazi has made a lasting impression on you.
Should you need any further assistance, kindly do feel free to engage with us on our Whatsapp platform on *** as our friendly agents are always on standby ready to assist.
Should you need any further assistance, kindly do feel free to engage with us on our Whatsapp platform on *** as our friendly agents are always on standby ready to assist.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply22 Nov 2024, 18:49
Official
Hi Irene,
Thank you for sharing your service experience with us.
Thank you for sharing your service experience with us.
We apologize for the previous experience you had, and we appreciate the opportunity granted to restore the experience. Our clients are important to us and we are pleased to hear that despite the circumstances Thembakazi has made a lasting impression on you.
Should you need any further assistance, kindly do feel free to engage with us on our Whatsapp platform on *** as our friendly agents are always on standby ready to assist.
Should you need any further assistance, kindly do feel free to engage with us on our Whatsapp platform on *** as our friendly agents are always on standby ready to assist.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan