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Andy A

1 reviews | Active since May 2022

23 May 2022, 09:47

Their WhatsApp customer support account is great! I was assisted by Ashleigh Leibrandt, and she answered my question about dental cover within minutes, in a short, clear, easy-to-understand manner

Their WhatsApp customer support account is great! I was assisted by Ashleigh Leibrandt, and she answered my question about dental cover within minutes, in a short, clear, easy-to-understand manner. Will defo use their WhatsApp again if I ever have more questions about pet insurance in SA.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 May 2022, 10:35
Official
Hi Andy,

We love that  Ashleigh from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We strive to achieve this on every single interaction, and we are glad that you are happy with the service provided. 
 
Thank you for choosing Oneplan for your insurance needs. 
  
Kind Regards,
Oneplan