EE
Estelle E

1 reviews | Active since Jul 2024

05 Jul 2025, 09:04

Their app and WhatsApp service are not always working smoothly, but they are a great medical insurance

Their app and WhatsApp service are not always working smoothly, but they are a great medical insurance. I would like to thank Nompumelelo for assisting me efficiently. Thanks

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Jul 2025, 11:08
Official
Hi Estelle, 

Thank you for your honest feedback. We're continuously working to improve our mobile app and WhatsApp services to ensure a smoother experience. We're so pleased to hear that Nompumelelo assisted you efficiently, we’ll make sure your appreciation reaches her! 

Kind regards, 
Oneplan.