The Worst!

On 21 Jan the delivery address changed on app and informed Mapaseka On 24 and 25 Jan I received sms that card would be delivered to old address and queried via app that it was changed three times already. Next day Driver called from old address informed him that I had moved and oneplan was informed numerous times . If he wants to deliver he has to do so at the new address and inform me BEFORE coming. On the 11 Feb the driver called from new address ,two weeks later with no prior notification . I informed him that nobody informed me of the new delivery date, he cannot expect to pitch at my gate anytime he pleases and that someone would be there. I further explained that if delivery had been done at the correct address initially within the correct time frame I would've been available. The driver was very rude to me on the line and dropped the phone in my ear.I informed Mapaseka via app. Driver **** and said delivery could not be done due to lack of ID.

Its now the 8th of March, cover on this plan was initiated and I'm yet to receive a card. After numerous correspondence and various agents and drivers I don't have it.

Simple thing I need is for the courier company to send out an SMS or other communication a day before delivery! They have failed. I need to make arrangements at the address. If this company had delivered correctly as initially requested when I was available then none of this back and forth would be happening.