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Francois B
1 reviews | Active since Jun 2015
24 Dec 2024, 10:36
The whole experience...
The whole experience was ****!! Especially from the 4 consultants I dealt with and Athi! No one got back to me except Refilwe! She’s the only competent and help full person of all the rest!!
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Oneplan Insurance's replyOfficial
24 Dec 2024, 12:03Hi Francois,
Thank you for sharing your service experience with us. We sincerely apologize for the previous experience you had, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that despite the circumstances Refilwe has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We sincerely apologize for the previous experience you had, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that despite the circumstances Refilwe has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply24 Dec 2024, 12:03
Official
Hi Francois,
Thank you for sharing your service experience with us. We sincerely apologize for the previous experience you had, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that despite the circumstances Refilwe has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We sincerely apologize for the previous experience you had, as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We appreciate the opportunity granted to restore that experience and we are pleased to hear that despite the circumstances Refilwe has made such a lasting impression on you.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan