Nt
Neville taylor.nev
1 reviews | Active since Jul 2024
30 Jul 2024, 16:44
The WhatsApp service...
The WhatsApp service is great, the only thing there is to complain about is the noisy background when phoning the company
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Oneplan Insurance's replyOfficial
30 Jul 2024, 17:47Hi Neville,
Thank you for sharing your service experience with us. We would like to apologize for any issues you may have experienced, and we have noted your concerns mentioned in the above escalation and we will use it to improve our customer service.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We would like to apologize for any issues you may have experienced, and we have noted your concerns mentioned in the above escalation and we will use it to improve our customer service.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply30 Jul 2024, 17:47
Official
Hi Neville,
Thank you for sharing your service experience with us. We would like to apologize for any issues you may have experienced, and we have noted your concerns mentioned in the above escalation and we will use it to improve our customer service.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We would like to apologize for any issues you may have experienced, and we have noted your concerns mentioned in the above escalation and we will use it to improve our customer service.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan