KK
Kerry K
1 reviews | Active since Sept 2025
03 Sept 2025, 10:38
The WhatsApp number consultants are amazing thank you
The WhatsApp number consultants are amazing thank you. But the app will not work!
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Oneplan Insurance's replyOfficial
03 Sept 2025, 10:55Dear Kerry,
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we would like to thank you for taking our call to discuss the matter at hand. We appreciate your patience and understanding as we have recently launched a new version of the mobile app and are currently working on improving it to meet the expectations of our valued clients and we truly appreciate you taking the time to share your feedback and experience with us. We will escalate the information you have shared with us for further investigation as we continue to work on the app.
As discussed on the call, it delights us to know that you are happy with the service provided by our consultants on WhatsApp and we look forward to continuing to assist you promptly over the chat platform.
Once again, we truly value having you as a member of the Oneplan family and look forward to restoring your experience with us.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we would like to thank you for taking our call to discuss the matter at hand. We appreciate your patience and understanding as we have recently launched a new version of the mobile app and are currently working on improving it to meet the expectations of our valued clients and we truly appreciate you taking the time to share your feedback and experience with us. We will escalate the information you have shared with us for further investigation as we continue to work on the app.
As discussed on the call, it delights us to know that you are happy with the service provided by our consultants on WhatsApp and we look forward to continuing to assist you promptly over the chat platform.
Once again, we truly value having you as a member of the Oneplan family and look forward to restoring your experience with us.
Kind regards,
Oneplan.
Oneplan Insurance's reply03 Sept 2025, 10:55
Official
Dear Kerry,
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we would like to thank you for taking our call to discuss the matter at hand. We appreciate your patience and understanding as we have recently launched a new version of the mobile app and are currently working on improving it to meet the expectations of our valued clients and we truly appreciate you taking the time to share your feedback and experience with us. We will escalate the information you have shared with us for further investigation as we continue to work on the app.
As discussed on the call, it delights us to know that you are happy with the service provided by our consultants on WhatsApp and we look forward to continuing to assist you promptly over the chat platform.
Once again, we truly value having you as a member of the Oneplan family and look forward to restoring your experience with us.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we would like to thank you for taking our call to discuss the matter at hand. We appreciate your patience and understanding as we have recently launched a new version of the mobile app and are currently working on improving it to meet the expectations of our valued clients and we truly appreciate you taking the time to share your feedback and experience with us. We will escalate the information you have shared with us for further investigation as we continue to work on the app.
As discussed on the call, it delights us to know that you are happy with the service provided by our consultants on WhatsApp and we look forward to continuing to assist you promptly over the chat platform.
Once again, we truly value having you as a member of the Oneplan family and look forward to restoring your experience with us.
Kind regards,
Oneplan.