JJ
Jon J
1 reviews | Active since Dec 2025
23 Dec 2025, 10:37
The support via WhatsApp with Celine Kriel was great
The support via WhatsApp with Celine Kriel was great. She was incredibly helpful and patient. App should have told me I was using incorrect/old policy number , but Celine was excellent.
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Replies (1)
Oneplan Insurance's replyOfficial
23 Dec 2025, 10:39Hi Jon,
Thank you for sharing your feedback with us. We’re pleased to hear that Celine provided such helpful and patient support via WhatsApp, and that her assistance made a positive difference. We also appreciate your comment regarding the app and the policy number, as feedback like this helps us identify areas for improvement. Your kind words about Celine will be shared with her.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re pleased to hear that Celine provided such helpful and patient support via WhatsApp, and that her assistance made a positive difference. We also appreciate your comment regarding the app and the policy number, as feedback like this helps us identify areas for improvement. Your kind words about Celine will be shared with her.
Kind regards,
Oneplan.
Oneplan Insurance's reply23 Dec 2025, 10:39
Official
Hi Jon,
Thank you for sharing your feedback with us. We’re pleased to hear that Celine provided such helpful and patient support via WhatsApp, and that her assistance made a positive difference. We also appreciate your comment regarding the app and the policy number, as feedback like this helps us identify areas for improvement. Your kind words about Celine will be shared with her.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us. We’re pleased to hear that Celine provided such helpful and patient support via WhatsApp, and that her assistance made a positive difference. We also appreciate your comment regarding the app and the policy number, as feedback like this helps us identify areas for improvement. Your kind words about Celine will be shared with her.
Kind regards,
Oneplan.