KT
Kiola T
1 reviews | Active since Apr 2026
02 Apr 2026, 16:26
The staff at oneplan care centre are incredibly helpful, they have helped me with both setting my account and creating a refund request for a claim
The staff at oneplan care centre are incredibly helpful, they have helped me with both setting my account and creating a refund request for a claim. The app is user friendly, and the WhatsApp help group is quick. I am also happy with the prices and the ability to have a card to use for vet payments.
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Replies (1)
Oneplan Insurance's replyOfficial
02 Apr 2026, 19:09Hi Kiola,
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’ve had such a positive experience with our team. It’s great to know that they were able to assist you with both setting up your account and submitting your refund request smoothly and efficiently.
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’ve had such a positive experience with our team. It’s great to know that they were able to assist you with both setting up your account and submitting your refund request smoothly and efficiently.
We're also pleased that you’re enjoying the user‑friendly design of our app and finding our WhatsApp support quick and helpful, making things easy and accessible for our clients is exactly what we aim for.
It’s wonderful to hear that you’re happy with our pricing and that the Oneplan Card adds convenience when paying for vet visits. Giving pet parents simple and immediate access to their benefits is something we’re proud to offer.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Apr 2026, 19:09
Official
Hi Kiola,
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’ve had such a positive experience with our team. It’s great to know that they were able to assist you with both setting up your account and submitting your refund request smoothly and efficiently.
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’ve had such a positive experience with our team. It’s great to know that they were able to assist you with both setting up your account and submitting your refund request smoothly and efficiently.
We're also pleased that you’re enjoying the user‑friendly design of our app and finding our WhatsApp support quick and helpful, making things easy and accessible for our clients is exactly what we aim for.
It’s wonderful to hear that you’re happy with our pricing and that the Oneplan Card adds convenience when paying for vet visits. Giving pet parents simple and immediate access to their benefits is something we’re proud to offer.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Kind regards,
Oneplan.