PP
Pozisa P

1 reviews | Active since Feb 2024

25 Feb 2024, 22:35

The service was quick although it was a Sunday

The service was quick although it was a Sunday. They let you know they are having a high volume of calls and will get back to you. I was expecting them to come back to me much later in the day but within an hour I had my response and I was assisted.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Feb 2024, 08:26
Official
Hi Pozia,

Thank you for sharing your positive service experience with us and for letting us know how helpful the team was. We strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need. 

We look forward to keeping you impressed for the years to come.

Kind Regards,
Oneplan