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Cindy R

1 reviews | Active since Jan 2021

09 Feb 2024, 14:15

The service I received from Mapaseka Dinake was absolutely out of this WORLD

The service I received from Mapaseka Dinake was absolutely out of this WORLD. Being in the service industry myself, I know that assisting a client is of the utmost importance and I can say that Mapaseka shares this sentiment as well. I have always praised One Plan Pet Insurance, and it's interactions like this that make it easy to continue to do so. Thanks so much for your amazing service Mapaseka, you deserve all the best and I hope your managers get to see this and realise what a true Gem they have on their team. WELL DONE

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Feb 2024, 15:54
Official
Hi Cindy,

We are delighted to hear that your experience with our Digital Consultant exceeds your expectations. Thank you for sharing your service experience with us and for taking the time to compliment Mapaseka. Our clients and fur-babies are important to us and we aim to provide them with the best service possible. We are so proud of Mapaseka for assisting you professionally and with ease in your time of need. We will surely pass the message on and we will be sure to recognize her efforts. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards, 
Oneplan