The lady who helped me with my query Patience, was very friendly and professional

Hi Bernedette,

We appreciate your awesome feedback regarding the service you received from Patience. Thank you for sharing your service experience with us. We strive to achieve this in every single interaction, and we are so proud of Patience for wonderfully assisting you. 
Please give our love to Suzie.
  

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs 
   
Kind Regards,
Oneplan