MM
Michaela M

1 reviews | Active since Apr 2023

19 Jun 2023, 13:13

The lady in claims called Shari was a life saver I urgently needed claims loaded to get my daughter to the Dr and she worked efficiently and kept me calm when there was a few problems

The lady in claims called Shari was a life saver I urgently needed claims loaded to get my daughter to the Dr and she worked efficiently and kept me calm when there was a few problems. Thank you Shari

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Jun 2023, 14:01
Official
Hi Michaela,

We love that Shari made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Shari has made such a lasting impression on you, and we will be sure to recognize her efforts. 
Our well wishes are with your daughter, and we wish her a speedy recovery. 
  
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
      
Kind Regards,
Oneplan