NB
Norman B
1 reviews | Active since Jul 2024
12 Jul 2024, 09:13
The is very well but...
The is very well but there things that are not making me happy like the issue of my card since i have joined i didn't get my card until today all i get its stories all the time
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Replies (1)
Oneplan Insurance's replyOfficial
12 Jul 2024, 10:15Hi Norman,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to always provide them with the best service possible.
Kindly note that the Onecard is couriered after the first successful premium debit. An SMS will be sent to you informing you of the delivery once the card is ready for delivery.
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to always provide them with the best service possible.
Kindly note that the Onecard is couriered after the first successful premium debit. An SMS will be sent to you informing you of the delivery once the card is ready for delivery.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply12 Jul 2024, 10:15
Official
Hi Norman,
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to always provide them with the best service possible.
Kindly note that the Onecard is couriered after the first successful premium debit. An SMS will be sent to you informing you of the delivery once the card is ready for delivery.
Thank you for sharing your service experience with us. Our clients are important to us, and we aim to always provide them with the best service possible.
Kindly note that the Onecard is couriered after the first successful premium debit. An SMS will be sent to you informing you of the delivery once the card is ready for delivery.
We have acknowledged your query and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Kind Regards,
Oneplan
Oneplan