The GOOD, the GREAT and the 'Brave'

I recently had to arrange an urgent operation for one of my family members. When I phoned Oneplan, Brave Nyirenda was assigned as my point of contact. From the get go I found Brave to be extremely professional and more than able and willing to answer all my queries very efficiently. Needless to say, Brave you are without a doubt, in my eyes, Oneplan's EMPLOYEE OF THE DECADE.