The experience was good thanks however I'm hoping for a quicker reply next time

Hi Mape,

Thank you for sharing your service experience with us. Our clients are important to us, and we aim to provide them with the best service possible. We apologize for any delays you may have experienced as we strive to attend to all our queries in a timely manner and we look forward to keeping you impressed for the years to come.

 
Thank you for being a part of the Oneplan Family. 
         
Kind Regards,
Oneplan