AR
Amil R
1 reviews | Active since Nov 2020
17 Sept 2025, 13:42
the experience started of frustrating as I have been following up on a claim status for the last 20 days
the experience started of frustrating as I have been following up on a claim status for the last 20 days. I was helped today by a wonderful consultant, Krystal Padayachee, who resolved my query timeously 🙂
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Replies (1)
Oneplan Insurance's replyOfficial
17 Sept 2025, 13:47Hi Amil,
Thank you for your honest feedback. We regret the frustration caused by the delay in following up on your claim. We’re pleased, however, that Krystal was able to resolve your query in a timely manner and provide you with a positive experience today.
We are excited to have many more satisfactory experiences with you!
Kind regards,
Oneplan.
Thank you for your honest feedback. We regret the frustration caused by the delay in following up on your claim. We’re pleased, however, that Krystal was able to resolve your query in a timely manner and provide you with a positive experience today.
We are excited to have many more satisfactory experiences with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply17 Sept 2025, 13:47
Official
Hi Amil,
Thank you for your honest feedback. We regret the frustration caused by the delay in following up on your claim. We’re pleased, however, that Krystal was able to resolve your query in a timely manner and provide you with a positive experience today.
We are excited to have many more satisfactory experiences with you!
Kind regards,
Oneplan.
Thank you for your honest feedback. We regret the frustration caused by the delay in following up on your claim. We’re pleased, however, that Krystal was able to resolve your query in a timely manner and provide you with a positive experience today.
We are excited to have many more satisfactory experiences with you!
Kind regards,
Oneplan.