RT
Rifqah T
1 reviews | Active since Nov 2023
12 Dec 2025, 14:42
The customer service agent, Kopano Makgeledise, was incredibly helpful and respectful
The customer service agent, Kopano Makgeledise, was incredibly helpful and respectful. Spent an hour on WhatsApp with me, painstakingly answering my questions and clearing up pregnant brain confusion. Truly appreciated 🌻
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Replies (1)
Oneplan Insurance's replyOfficial
12 Dec 2025, 15:11Hi Rifqah,
Thank you for taking the time to share your experience. We’re truly glad to hear that Kopano provided such patient, respectful and thorough support while assisting you. Spending the time to carefully answer each question and bring clarity is exactly the level of care we aim to deliver. Your appreciation will certainly be shared with her.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for taking the time to share your experience. We’re truly glad to hear that Kopano provided such patient, respectful and thorough support while assisting you. Spending the time to carefully answer each question and bring clarity is exactly the level of care we aim to deliver. Your appreciation will certainly be shared with her.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply12 Dec 2025, 15:11
Official
Hi Rifqah,
Thank you for taking the time to share your experience. We’re truly glad to hear that Kopano provided such patient, respectful and thorough support while assisting you. Spending the time to carefully answer each question and bring clarity is exactly the level of care we aim to deliver. Your appreciation will certainly be shared with her.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for taking the time to share your experience. We’re truly glad to hear that Kopano provided such patient, respectful and thorough support while assisting you. Spending the time to carefully answer each question and bring clarity is exactly the level of care we aim to deliver. Your appreciation will certainly be shared with her.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.