The consultation mon...

Hi Livhuwani,

Thank you for taking the time to share your feedback. We appreciate you raising your concern regarding the consultation amount.

Please note that your plan operates on specific cover limits, which apply in the same way across all our plans. While doctor consultation fees may vary, claims are paid up to the limits associated with the selected plan.

Should you require higher consultation cover limits, you are welcome to upgrade to one of our higher‑tier plans, which offer increased benefits. If you would like further information or wish to explore an upgrade, please don’t hesitate to let us know. Our team will be happy to assist you.

Thank you again for your feedback and for being part of Oneplan.

Kind regards,
Oneplan.