The consultants gene...

The consultants generally are very bad to deal with they don't work efficiently they upload a person's refund to their card when I specifically ask refunds to my bank account 99percent of them do not read my emails properly there is also no standard amongst the consultants I will submit the same invoice fir the same Dr then one of the consultants will argue a problem with my invoice never mind that I keep using same dr an previous invoices were accepted The only one competent claims lady there is palesa M she is very efficient an sorts my hole claim out even if the call cuts I trust that she will follow through because of her I give one plan 5 stars she is the exception there an really hope she is valued in her job the rest of the consultants r so painful to deal with