KW
Karen W

1 reviews | Active since Apr 2023

28 Apr 2023, 08:45

The consultant who h...

The consultant who helped me cancel my policy, Melvyn Petersen, was very quick and effecient, and very sympathetic about the fact that my dog passed away

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Apr 2023, 09:37
Official
Hi Karen,

We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family. Our fur-family is important to us, and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different 
  
Thank you for letting us know how kind and helpful Melvyn was. We are glad to hear that besides the current situation, Melvyn was able to assist professionally and with compassion during this difficult time. 

May the memories you share with your fur-baby forever be close to your heart.
   
Kind Regards,
Oneplan