RR
Renee R
1 reviews | Active since Dec 2024
23 Dec 2024, 12:20
The consultant that assisted me, Kopano Makgeledise was so lovely and did the best they could to help The actual product they offer isn’t too bad - really convenient with the debit card like payment, but the waiting period is extremely long
The consultant that assisted me, Kopano Makgeledise was so lovely and did the best they could to help The actual product they offer isn’t too bad - really convenient with the debit card like payment, but the waiting period is extremely long. 1 year for optometry benefit and you only get R170 OTC for 12 months how crazy is that ?? My mother and I were both on the One Plan Core Plus plan for reference. But their customer service is great !
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Replies (1)Oneplan Insurance's replyOfficial
23 Dec 2024, 12:24Hi Renee,
Thank you for your feedback. We’re so pleased to hear that Kopano provided you with lovely and helpful service. At Oneplan, we strive to offer the best support possible, and we’re glad you had a positive experience with our customer service.
Thank you for your feedback. We’re so pleased to hear that Kopano provided you with lovely and helpful service. At Oneplan, we strive to offer the best support possible, and we’re glad you had a positive experience with our customer service.
We also appreciate your feedback regarding the plan benefits and waiting periods. We continuously review our offerings to ensure we meet our clients' needs, and your comments are valuable to us as we work to improve.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply23 Dec 2024, 12:24
Official
Hi Renee,
Thank you for your feedback. We’re so pleased to hear that Kopano provided you with lovely and helpful service. At Oneplan, we strive to offer the best support possible, and we’re glad you had a positive experience with our customer service.
Thank you for your feedback. We’re so pleased to hear that Kopano provided you with lovely and helpful service. At Oneplan, we strive to offer the best support possible, and we’re glad you had a positive experience with our customer service.
We also appreciate your feedback regarding the plan benefits and waiting periods. We continuously review our offerings to ensure we meet our clients' needs, and your comments are valuable to us as we work to improve.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
