JS
Justin S
1 reviews | Active since Dec 2021
14 Dec 2021, 18:04
The company One plan...
The company One plan definitely does not go out of their way for their clients, incompetency is a major issue wouldn't be my first choice
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
14 Dec 2021, 20:15Hi Justin,
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing.
Once again, we apologize for any inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing.
Once again, we apologize for any inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply14 Dec 2021, 20:15
Official
Hi Justin,
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing.
Once again, we apologize for any inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have since proceeded to forward your details to the relevant department. One of our consultants will be in contact with you to assist you further regarding the issues you may be experiencing.
Once again, we apologize for any inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan