EvdM
Eulene van der Merwe

1 reviews | Active since Dec 2021

15 Dec 2021, 11:08

the communication is...

the communication is lacking but the cover is great

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply15 Dec 2021, 12:57
Official
Hi Eulene,

Thank you for sharing your service experience with us. We do apologize for any inconvenience caused and we have noted your concerns mentioned in the above escalation to improve the service. We are pleased to hear that despite the circumstances you are happy with the covered provided for your fur-babies and we look forward to a long and fruitful relationship.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
     
Kind Regards,
Oneplan