AB
Anneri B
1 reviews | Active since Jul 2018
21 Oct 2019, 00:31
The "card" that never came 3 months later...
I had been with them for 3 months.... They debited their monies and I had to pay an additional fee for a card that never arrived... Therefore making this cover essentially useless because without a card you cannot "swipe" for a gp appointment. Very bad service. Would not recommend.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
21 Oct 2019, 13:23Good day Anneri,
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note that our couriers have attempted to deliver your Onecard 3 times within this month to no avail. An agent has tried calling you however, there is no answer.
Please refer to your emails in regards to the delivery of your Onecard.
Kind regards
The Oneplan Team
Please refer to your emails in regards to the delivery of your Onecard.
Kind regards
The Oneplan Team
Oneplan Insurance's reply21 Oct 2019, 13:23
Official
Good day Anneri,
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note that our couriers have attempted to deliver your Onecard 3 times within this month to no avail. An agent has tried calling you however, there is no answer.
Please refer to your emails in regards to the delivery of your Onecard.
Kind regards
The Oneplan Team
Please refer to your emails in regards to the delivery of your Onecard.
Kind regards
The Oneplan Team