KS
Kay S

1 reviews | Active since Jul 2020

10 Feb 2022, 20:29

The app does not give the client an option to choose which refund claim they are submitting

The app does not give the client an option to choose which refund claim they are submitting. However the agents on whatsapp where very helpful in sorting the claim.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Feb 2022, 07:57
Official
Hi Kay,

Thank you for sharing your service experience with us. We are pleased to hear that despite the circumstances our Digital team was able to create a memorable experience. We are glad to have been with you for the past 6 years and look forward to an even longer and more fruitful relationship. 
    
Thank you for choosing Oneplan for your insurance needs.
  
Kind Regards,
Oneplan