DW
Darryn W
1 reviews | Active since Dec 2017
11 Feb 2025, 14:47
The agent was helpfu...
The agent was helpful in the end but took so long to reply in between messages, sometimes up to 7 minutes between responses
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
11 Feb 2025, 14:58Hi Darryn,
Thank you for your feedback! We’re glad to hear our consultant was helpful, but we understand that long response times can be frustrating. We appreciate your patience and will use your input to improve our response times for a smoother experience.
Thank you for your continued trust!
Kind regards,
Oneplan.
Thank you for your feedback! We’re glad to hear our consultant was helpful, but we understand that long response times can be frustrating. We appreciate your patience and will use your input to improve our response times for a smoother experience.
Thank you for your continued trust!
Kind regards,
Oneplan.
Oneplan Insurance's reply11 Feb 2025, 14:58
Official
Hi Darryn,
Thank you for your feedback! We’re glad to hear our consultant was helpful, but we understand that long response times can be frustrating. We appreciate your patience and will use your input to improve our response times for a smoother experience.
Thank you for your continued trust!
Kind regards,
Oneplan.
Thank you for your feedback! We’re glad to hear our consultant was helpful, but we understand that long response times can be frustrating. We appreciate your patience and will use your input to improve our response times for a smoother experience.
Thank you for your continued trust!
Kind regards,
Oneplan.