TS
Thabo S
1 reviews | Active since Sept 2017
09 Jun 2025, 15:39
The agent was helpfu...
The agent was helpful however I'm not happy with the entire claims process, alot can be done better
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Oneplan Insurance's replyOfficial
09 Jun 2025, 15:43Hi Thabo,
Thank you for your honest feedback. We're glad to hear the agent was helpful, but we’re sorry the overall claims process didn’t meet your expectations. Your concerns are important to us, and we’re constantly working to improve. We’ll be sure to pass this on to the relevant team for review.
Kind regards,
Oneplan.
Thank you for your honest feedback. We're glad to hear the agent was helpful, but we’re sorry the overall claims process didn’t meet your expectations. Your concerns are important to us, and we’re constantly working to improve. We’ll be sure to pass this on to the relevant team for review.
Kind regards,
Oneplan.
Oneplan Insurance's reply09 Jun 2025, 15:43
Official
Hi Thabo,
Thank you for your honest feedback. We're glad to hear the agent was helpful, but we’re sorry the overall claims process didn’t meet your expectations. Your concerns are important to us, and we’re constantly working to improve. We’ll be sure to pass this on to the relevant team for review.
Kind regards,
Oneplan.
Thank you for your honest feedback. We're glad to hear the agent was helpful, but we’re sorry the overall claims process didn’t meet your expectations. Your concerns are important to us, and we’re constantly working to improve. We’ll be sure to pass this on to the relevant team for review.
Kind regards,
Oneplan.