LM
Lehlogonolo M

1 reviews | Active since May 2023

07 Apr 2024, 19:20

The agent that I spo...

The agent that I spoke to,Shannen Mc Pherson was very patient and explained everything I needed to know,she even called me because we were talking on WhatsApp so she called just to check if I understand or need anything else.. Great service indeed Thank you Shannen💐

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Apr 2024, 10:30
Official
Hi Lehlogonolo,

We love that Shannen made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Shannen on her excellent customer service, we will be sure to recognize her efforts. Our clients are important to us, and we strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
  
Thank you for choosing Oneplan for your insurance needs. 
       
Kind Regards,
Oneplan