Kk
Karin karin.vdm

1 reviews | Active since Jun 2023

28 Nov 2023, 16:49

The agent, Julian David, that helped me on whatsapp was so patient with me

The agent, Julian David, that helped me on whatsapp was so patient with me. I did not have time to be on my phone the whole time so I rep**** as I got time. The agent waited through the whole day until I was happy with the outcome of my decision. He was very informative and explained everything very well without pushing me to make a decision. I can recommend One Plan Pet insurance for anyone. You dont have to pay out of your own pocket for unforeseen visits to the vet and the customer service is excellent even after you signed up and claims is smooth and pay out quick if its needed. Finally a pet insurance that stands out. I've been with others and what a waste. 5 out of 5 for One plan and their customer service.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Nov 2023, 16:57
Official
Hi Karin,

Thank you for sharing your service experience with us. Our fur-family is important to us, and we hope to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 

We are so excited to know that you are happy with the convenience of our product and claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so proud of Eugene for assisting you professionally in your time of need.
Please give our love to Rio, Finnely and Lady Miela.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan