T
Tlotlo
1 reviews | Active since Mar 2025
20 Mar 2025, 10:51
The agent i was chat...
The agent i was chatting to, Rutendo Adelaide was very helpful and patient, I'm only giving it 4 stars because the made a mistake with my installment for this month
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
20 Mar 2025, 10:56Hi Tlotlo,
Thank you for your feedback! We're glad to hear that Rutendo was helpful and patient in assisting you. We apologize for the mistake with your installment this month and appreciate your understanding. Your feedback is valuable, and we’ll work to ensure your experience is a 5-star one next time!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your feedback! We're glad to hear that Rutendo was helpful and patient in assisting you. We apologize for the mistake with your installment this month and appreciate your understanding. Your feedback is valuable, and we’ll work to ensure your experience is a 5-star one next time!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply20 Mar 2025, 10:56
Official
Hi Tlotlo,
Thank you for your feedback! We're glad to hear that Rutendo was helpful and patient in assisting you. We apologize for the mistake with your installment this month and appreciate your understanding. Your feedback is valuable, and we’ll work to ensure your experience is a 5-star one next time!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your feedback! We're glad to hear that Rutendo was helpful and patient in assisting you. We apologize for the mistake with your installment this month and appreciate your understanding. Your feedback is valuable, and we’ll work to ensure your experience is a 5-star one next time!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.