DN
Deane N
1 reviews | Active since Dec 2013
26 Jan 2024, 14:24
The after sales support has been really good
The after sales support has been really good. I needed to update some details on a pet policy. I dealt with a consultant named Rutendo Adelaide over the whatsapp contact option. It took 2 messages and less then 5mins to resolve. Super simple.
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Oneplan Insurance's replyOfficial
26 Jan 2024, 16:55Hi Deane,
Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply26 Jan 2024, 16:55
Official
Hi Deane,
Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Rutendo on her excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan